Reviews Old

I'm really happy with this purchase. It didn't have my preferred colour (red), but I actually really like the one I chose in the end! Lights are functioning so well, very bright, and the turn signals work very well. Also love the winter covers - so essential for the UK! Delivery took some time, maybe due to Christmas period - but still within 2 weeks. Thanks Lumos for this great product!

Hasn't arrived, order system says "preparing your order" while i get an email from these folks saying "we fulfilled your order 14 days ago so what do you think". Tells me their supply chain is not joined up and the helmet may be amazing for all i know, but until i get it or a full refund, it's a 1 star from me.

Lumos Firefly

My order still did not arrive. I tried contacting Customer Support. Did not help at all. Very unpleasant experience till now.

Alles bestens. Vielen Dank.

I Love the helmet, and with the lights front and rear I feel more save on the roads.

I sent an email immediately to customer service and only received a response yesterday. While I am very pleased with the design, aesthetics and am excited to try it, i was fearful that it was too small ( i ordered a small size). When I tried to reorder a Medium they were not in stock (until yesterday). Once I recieve the medium, I will put on both and select/keep one and return the other. Happy, but just wish we could have accomplished this sooner. I'm still waiting deliver of the Medium

Best helmet now fully equipped for me

Great upgrade to my original Lumos bike helmet with higher visibility and add protection with the visor

Alles bestens gelaufen. Vielen Dank.

Bought helmet for my husband. He is an avant bike rider. This helmet gives him all the safety features needed for riding in the winter.

Fits perfectly. Wish it was a bit longer in the bill. Not much help with low angle winter sun.

I initially had an issue with the first signal remote that was sent with my Lumos helmet. However, the company quickly followed up and sent me a much better-quality handlebar remote that also works seamlessly with the app.

I’m now very pleased with the setup. I love the helmet, the build quality, and the improved remote. Everything feels sturdy, reliable, and thoughtfully designed.

I would definitely recommend the Lumos helmet and remote to anyone looking for added safety and convenience while riding. M Mckay

Lumos Ultra Smart Mips Bike Helmet

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My son loves this helmet. Great fit for teen and stylish. Loves to control the lights and the turn signals are quick from handlebar controller. I have the peace of mind knowing it has MIPS.

Product is great. However SUPPORT IS HORRIBLE! DISORGANIZED UNRESPONSIVE AND NOT WORTH CONTACTING

The absolute worst customer support of any company I have ever seen. I have been trying to return their helmet for nearly a month. Emails are never responded to. Stuck with a too large, cheaply made helmet with no where to send it because they can’t see to adequately staff their company. Avoid ant all costs.

Light weight and bright and almost too many mounting options, if that's possible!

I have not recieved the order. Can you follow up on this rather that requesting review!

I am very pleased with this helmet, it is a nice helmet and also the winter lining is perfect.
It works perfectly with my Lumos bike lights.

Requested a return, haven't heard back for weeks.

🤟

Ich bin mit den Fireflys zufrieden. Sie sind schnell eingerichtet, haben eine starke Leuchtkraft und haben eine praktische Blinkerfunktion. Ich gebe aber nicht die vollen 5 Sterne, weil mir der Preis alleine nur für ein Stück sehr hoch erscheint und dafür nicht mal eine Lademöglichkeit im Paket enthalten ist. Zum Glück habe ich selbst eine Induktionsladestation

Great helmet (Lumos ultra) in combination with Lumos Firefly mini. Bought it for commuting. Just perfect with turn signals and brake light. Lov‘it!