Reviews Old

Its really hard to find a bike helmet that fits my large head. This one is great and comfortable!

Great helmet

Still got not my package.....

This helmet saved my Head and Life. The customer service was absolutely great!

The helmet fit perfectly with no adjustment required. Night visibility is excellent and the turn signals add a new dimension to night riding.

Definitely an upgrade. I think the rechargeable remote should be standard with the helmet because the battery operated one was a pain; frequently needed new battery and the disassembly was difficult. I strongly recommend buying the rechargeable.

2x Firefly

Purchased from Lumos in the past so I know the quality of their products. This item is bundled with others and shipped quite fast. Very happy with order.

Have owned Lumos products in the past so I know the quality of their items. Shipping for this order was faster than I anticipated, very happy with order.

I love it
Judt as described

Amazing product I'm in love with this! ✨

Lumos Firefly Mini

It is excellent

I used to have trouble activating the buttons on my old remote, but these work much better

I have an EMIPS e-bike ultra helmet, six mini firefly lights, a four-light charging pad and a rear turn indicator saddle rail mount from Lumos. So far there are issues only with the mount which arrived without the screws necessary to fit it. Otherwise all arrived as advertised and the products seem generally as described. So far it all work well - which is just as well because everything about the company itself is extremely suspicious. Firstly, it gives the impression that it ships from within the UK. It doesn’t. Products ordered on their web site come from China which makes the returns process less than robust. If you’re going to order from them, do it through Amazon, which does ship locally.
Customer support (a guy called “Kevin”) has gone very quiet about paying for the screws I needed to buy to complete their product. I suspect that’ll be the last I’ll hear from them.

Orders take about two weeks to arrive after they have taken payment. The nag for this review stated that they had “ completed the order 14 days ago” when in fact I got the goods three days ago.
The company web site gives the contact details of numerous UK retailers. Following the links to all but two of them gives an “error 404 site not found” notice or a block accusing the attempt to visit of being malicious. Telephone numbers do not work. Street view does not show the expected businesses at the indicated street address. The site offers no physical return addresses. Only the customer support email.
These are all hallmarks of a scam - although I emphasise that I did get my orders. However, if I’d discovered all this before I bought from them I would not have risked dealing with them. As it is I’m annoyed with myself that I did. Be warned.

Lumos Firefly

Wegen eines Abnutzungsschadens benötigte ich einen Ersatzteil. Die Lieferung erfolgte kompetent und schnell.

All fine

Lumos Ultra Smart Bike Helmet

I have the Lumos helmet, which I love, and it pairs perfectly with the Firefly Lights via the remote. I appreciate the option of having perpetually-on tail and brake lights and 'headlights'. The indicators are very responsive to the remote and there is no lag time between touching the remote to indicate and the lights activating which is very important on tight round-abouts. They're bright and clearly obvious in traffic and all weather conditions.
Pairing with the helmet ensures, not unlike a car, my intentions on the road are clear and unambiguous to other road users.
I love the audio beeper in the helmet (left and right indication is different) which, coupled with the lights on the remote, give me that little more confidence to know all is working effectively.
Good life in the batteries before needing a recharge.
With clear forewarning of my actions, I am able to be courteous to other road users, which is a win-win, and improves my safety too.
I cannot imagine being on the road without the security of the Lumos range!

The only hiccup I had was the fact that the charging cable that came with the set did not work and we had to dig out our own. Once we did so, all four charged quickly.

Casque de très bonne facture, agréable à porter et confortable. Système d'éclairage facile à paramétrer et fonctionnel.

Thank you for my new replacement helmet. I am very happy with it!

Lumos Remote (USB-C charging) + Handlebar Mount

Stylish, sleek and protective. I really like the inbuilt lights and indicators too.