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Not as bright as the normal Firefly. But all works and I have no complaints.
Bought this to use with my new Riese & Müller Homage 5 FS Pinion Ebike. Comfortable, practical, stylish. Support from Lumos has been excellent.
Had a technical problem with my remote which was quickly resolved, thanks
I was happy with my new helmet, feel secure with it but it had an issue after 6 days of using it, i complain to the customer service and after some digging, we conclude that my helmet had an issue with the battery and they exchange it immediately. Since then i ride my head secure.
Can’t argue with the quality of the helmet, feels safe and lights are very good. Took a long time to deliver, considering I paid so much for the product. Also, two of the three extras never arrived and I’ve had no response from customer services about it hence my 3 star review.
The problem is that the ultra visor not yet has arrived. Is there something going wrong? The helmet has arrived.
The Visor does not stick to helmet, even though I have replaced the hook velcro pads and loop velcro pads as per the installation guide. Overall cheap quality.
Asked the support for a returnlabel via mail twice but did not get a response at all.
Bad product and bad support -> no more Lumos for me
I purchased this helmet a few weeks ago. The shipping was very quick with tracking, The helmet exceeded my expectations. The control button is solid, the magnetic chin strap works great, it is very comfortable to wear and the visor is excellent. The signal light control is easy to attach and reacts quickly with the helmet via blue tooth. Just a great product in my opinion.
Its really hard to find a bike helmet that fits my large head. This one is great and comfortable!
This helmet saved my Head and Life. The customer service was absolutely great!
The helmet fit perfectly with no adjustment required. Night visibility is excellent and the turn signals add a new dimension to night riding.
Definitely an upgrade. I think the rechargeable remote should be standard with the helmet because the battery operated one was a pain; frequently needed new battery and the disassembly was difficult. I strongly recommend buying the rechargeable.
Purchased from Lumos in the past so I know the quality of their products. This item is bundled with others and shipped quite fast. Very happy with order.
Have owned Lumos products in the past so I know the quality of their items. Shipping for this order was faster than I anticipated, very happy with order.
....to create a superior pricey product with proprietary cable and then choose to cease making the inexpensive yet necessary cable?!!!!
C'mon... 🙏
So completely exasperating that the charging cable is out of stock. I then wrote...and there was no response. A superior product which can't be used with inferior customer service and management. So frustrating!!!!
