Reviews

Based on 5973 reviews
74%
(4436)
12%
(687)
6%
(339)
3%
(157)
6%
(356)
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Remote Lite
Steve Sussman
Great product, and especially grateful for the wonderful customer service

Of all the helmets I’ve ever owned, and I’ve had quite a few, the Lumos is extremely comfortable, and the one that fits me the absolute best. And when I was having a problem with the turn signals remote switch Lumos replaced it immediately. Great product, wonderful service, I’m completely satisfied and highly recommend Lumos.

Great light helmet. Unbelievable battery life.

I bought this helmet as I wanted something light and sporty for my commute. I'm very pleased, build quality is great. Everything is exactly as described. The magnetic clasp works perfectly. The biggest thing though is the battery life, I think I've only had to charge it 3 times in 5 months. And I use it every work day for an hour. Not entirely sure what kind of black magic is in play here, but not complaining! Would whole heartedly recommend.

Works well, good features, some bugs but good customer experience

It's a rather expensive product, but they're probably the most feature extensive bike lights you can buy. Especially the signaling (blinker) function makes it worth it for me, although it's best used in combination with their blinker remote (and the sadle bracket for the rear lights), addin to the price. The overall experience is very user friendly: the pairing process (both between the lights as with your phone), the useage and setting the lights' modes on the app are all intuitive and fast.

I experienced some bugs with the app at some point, but they communicated a fix via email and it's clear they're working on it.

The most negative point for me was that one of the lights started acting up after trying to turn it off (by long pressing), a subsequent firmware update didn't go through properly (it never indicated it finished updating), and after a few more uses the light got bricked (or something): when connected to the charger, it showed the small green light indicating it's fully charger, but it couldn't be turned on anymore. After explainig the problem via email, I got send a new light free of charge within 2-3 weeks of my first email.

So overal I'm very satisfied with my purchase.

Loved Product and Company

I have a helmet and 4 minis and use them all the time. I have been very happy with their performance

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Winter Liner
Paul Jablonski
Great cold weather helmet liner!

I have already used my new Lumos Helmet Winter Liner numerous times on my early morning bicycle rides along the lake. I especially like how the liner is designed to perfectly fit the inside of the helmet with velcro tabs, and how the liner “cups” and protects my ears to keep out the cold wind. Highly recommended.

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Remote Lite
Richard Reed
Great product. Outstanding customer servce

Absolutely fantastic helmet! The Lumos is stylish, unbelievably comfortable, and so easy to use. The lights and indicators are a game changer for visibility, and the MIPS safety feature gives real peace of mind. Add to that their outstanding customer service, and I honestly couldn’t recommend it more highly!

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Lumos Firefly
Klaus Nielandt
Superb device

But the charger is worse, because it always causes overheating of the Firefly. It works better by charching it with Apple Mac-Safe.

Good connexion with Helmet

Connexion is good with the helmet, for turn signal. Stop function is not easy to evaluate as only visible in the move. Much better than the basic remote supplied with the helmet, whose connection is erratic and burning quickly the batteries.

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Helmet Padding
Jenny Sharrock
Helmet padding replacement

Padding deteriorated and Lumos was amazing in getting it replaced. Great job 👌

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Lumos Ultra
Shiyas P A
Very good comfortable and safety

Lightweight and comfortable with MIPS. Can be recommended

Contento con el repuesto para mi casco Kickstarter.

Lumos Remote (USB-C charging) + Handlebar Mount

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Lumos Ultra
Marc Pauly
Lumos Hemet

I’ve had the original Lumos helmet for around 5 years. It still works great! I’m planning on upgrading to a new Lumos this year because of how satisfied I am with this product.

Easy to mount, great option

Just great for under the saddle and it even works mounted on some panier racks.

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Lumos Ultra Fly
toyoko yamamori
Paid for an Item That Never Arrived

One of the items I ordered was missing, and despite multiple complaints, I was told to investigate further. It’s been a week with no update. What should I do?

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Helmet Padding
Karsten Raedel

Helmet Padding

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Ultra Visor
Larry Stoever
Slow delivery

I bought my Lumos Ultra helmet several months ago. I then ordered a visor which took about 3 months due to it being out of stock. The visor is connected to the helmet with Velcro strips, hangs too low and can be easily ripped off. It works, but not as well as other helmets that come equipped with a visor.

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Lumos Ultra E-Bike
James Ellefson
Review of Ultra E-Bike Helmet

Fantastic helmet

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Lumos Ultra
John Swain
Good fit

The fit is comfortable and easy to adjust.
I’m glad to have the extra visibility from the front and rear lights. I feel safer.

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Lumos Ultra
Joshua Fredette
Great fit very visible

The helmet is great , it could use some beefing up + a visor to make it a little more pleasing to the eye but overall I am happy with the helmet.

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Lumos Firefly Mini
Percy Young
Improves on Lumos helmet bidibility

These tiny lights extend the functionality of the Lumos helmet lights (visibility, braking, turn signals) with a clever and noticeable rearward design

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Lumos Ultra E-Bike
Bob Buedding
Ultra Ebike Replacement

Customer service on this helmet was great. I received the replacement very quickly, turn around time was fast.

G
Lumos Ultra
Guik Seong Tan
Lumos Ultra

Really happy to get my helmet. The support from the team was really great. The delivery was within the promised time.
Felt great & safe with the new helmet.

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Lumos Ultra E-Bike
Billington Wu
Great helmet, missing functionality

The helmet works great and is very comfortable and sleek. I like how bright the lights are, making me extremely visible on the road during the night. However, the visor doesn't stop wind from hitting your eyes; in fact, I believe more wind hits your eyes in a weird way. But other than that, it's a great helmet, and I would love to see more features being added.

Sturdy, does the job