Reviews

Based on 6125 reviews
74%
(4540)
11%
(697)
6%
(352)
3%
(162)
6%
(374)
F
Lumos Firefly
FURIOUS G
No charger and no mention of it not being included

It's a fine item but quite overpriced for what you get. There's no ability to charge these out of the box unless you buy a separate charging cradle (€20 each). There should be a clear warning on the item listing advising this. Actually, scratch that, it should be included. Otherwise they should be Usb-c like everything else.

Lumos Remote vs Lumos remote lite

I am not so happy with this "two button" remote control. I had it before and I found it difficult to hit the correct button for left or right, especally in darkness and wearing gloves. Therfore I bought the newer "Remote light" because of its design. The buttons were arranged there not side by side, but in an angel, which you could feel better, even in darkness an with gloves on. Unfortunately this device had a defect. After reclamation in the Lumos Shop they sent me a new device instantly (I give 5 Stars for that!), but unfortunately they sent me the old remote control (which I had already) and not the newer "Remote lite" which might not be available in the moment.

P
Lumos Firefly Mini
Phil Milligan
Good light

Very solid product. Had a little trouble keeping it on the bike. Magnet needs to be stronger

P
Winter Liner
Patrick Hickey
Piece of mind

I've been enjoying my new Lumos MIPS helmet very much. It fits perfectly with easy adjustments. The winter liner has been a game changer... Keeps my head so warm, dry, and makes me feel even safer with a nice enveloping fit. Plus it is perfect for the cold, wet Seattle mornings and evenings.

M
Lumos Ultra E-Bike
Mr ROUGEOT Steven
Renvoie de casque

Dans l'ensemble la demande de remplacement de casque a duré 15 jours après des négociations je suis très satisfait d'avoir eu un nouveau casque en remplacement

Useful

A must have accessory. It makes a difference.

Fantastic product, very functional!

I love my Lumos helmet and received the best customer care by them when I shared that my original turn signal device that came with the helmet failed to work. They were able to send me an upgraded replacement (USB-C charging vs. battery), which I love even more! My only critique is the handlebar mount. It is complicated to take on and off with those rubber bands...would be a great improvement to have a more permanent mount that slides and clicks to install/release. All in all, a great product!

Winter is nearly over, slooooooow delivery

Expensive together with sloooooooooow delivery.

S
Lumos Ultra
Siry-Ann Auffermann
Lebensretter!

Dieser Helm hat mir vor zwei Tagen mit einem Zusammenstoß mit einem Auto das Leben gerettet. Lumos der Helm ist gebrochen, doch mein Kopf ist heil geblieben, eine leichte Gehirnerschütterung habe ich bekommen. Bei den Aufprall ohne Helm wäre es der Tod gewesen. Dankeschön für dieses tolle Produkt. 🙏🏼

M
Lumos Nyxel
Martin Klingsporn
light intensity of the front light is unsatisfactory

Availability of the product is bad. Delivery slow. Fit ist perfect. Appearance very good. The brightness of the front light is good enough for inner city rides but insufficient for unlighted paths.

Möglicherweise gut aber absolut Unverständlich!

Ich habe seit ca. 1,5 Jahren einen Lumos Helm mit dem ich grundsätzlich auch super zufrieden bin. Diesem lag auch die normale kleine runde Fernbedienung bei. Zumindest bei mir funktionierte diese aber leider nur semioptimal, sodass ich sie selten bis gar nicht benutze. Nun höre ich es gibt eine Fernbedienung separat zu kaufen die nicht nur deutlich stabiler sein soll (USB-C aufladung statt Batterie etc.), sondern auch noch eine Funktion freischaltet die die originale nicht kann. Bei dem Preis des Helmes bin ich echt entsetzt das hierfür nochmals ca. 30 Euro aufgerufen werden. Schade das Sicherheit auch immer gleich Teuer bedeutet.

R
Lumos Bike Light
Ryan Brodie
Great light but be warned, needs a separate charging cradle to work

I bought this to fit seamlessly into my Lumos Helmet and it works brilliantly. I would rate the light 5 stars. However, I feel the presentation of this product is misleading. You require a separate charging cradle or mat for this product to function. Without it, it's non-functional.

G
Lumos Ultra
Georg Zachenhofer

Lumos Ultra

C
Lumos Nyxel
Charlotte Murphy
Safety Everywhere Everyday

We electric bike in cities all over and love these super lightweight safe helmets. They look good too.

M
Lumos Nyxel
Menno Feitsma
Great helmet

Top buy

perfect

perfectly suits my needs

M
Winter Liner
Marco Petznick

After a quick check after receiving the liner I now wanted to use it permanently as the temperatures dropped, Unfortunately there is a hole in it as the stitching is partly miserable. I made some pictures where you can see it.
Therefore I would like to exchange my liner.
Best regards
Marco

Helmet retured but money still outstanding

EU#15849 - I did not like the helmet and therefore ask for return Info. Took some days to get the info and have then returned the helmeton Nov 11 and delivered Nov 12. still waiting from you for paying back the money for the helmet. No answer by mail nor within the paypal ticket. Please investigate.

The handlebar is okay, therefore kept it.

M
Lumos Ultra
Michiel Herteleer

Good light but bad fit and poor attachement compared with other manufacturers. Hardly any improvement compared to their first model when it comes to comfort of wearing? Wouldnt buy it again.

Fantastic

I can now longer live without my complete Lumos setup. Great products!

Green helmet

I am pleased with my purchase but as it is a Christmas present for my grandson he has yet to try it

Rear Light Signal Turn

This product is excellent, it's solid and fits to saddle really well via 2 simple allen machine screws. The lights are held in place either by clips or magnetic, these are a separate item. I use the magnetic option for my lights. All in all a good product

T
Lumos Ultra
Thomas Fischer
I never got it

The online tracking shows that the parcel NEVER LEFT the sender's address.
And the online ‘support’ is 100% USELESS. I've received over 30 emails since 6th July 2025, and the problem still hasn't been resolved. The person ‘tracking’ the issue should be dismissed.

Ok, but lengthly shipped from China

A
Lumos Ultra
Alexander Flender

Lumos Ultra