Reviews

Lumos Firefly

Comfortable to wear great customer service

Padding for front part of helmet inadequate, it’s not thick /large enough, it’s is not same physical dimensions as original version

The lights work great. People see me and they know when I’m turning. They are easy to charge and work through many hours of riding on one charge.

The front light does not work properly. I have sent an email asking if it can be fixed / how to fix it. But no one has replied.

I did complain over my first bought helmet, the straps where not fittet well. Lumos send me a new one after a few emails of comunication. Great service new one fitt perrfect

Lumos Ultra E-Bike

Everything ok thank you

I previously owned a Lumos Matrix and recently transitioned to the Nyxel.
The Nyxel is much lighter which is appreciable. The helmet is nicely designed and finished, very comfortable. Compared to the Matrix, it seems more prone to aerodynamic wind sounds. So far, (I have only been using it for a week), the battery life is not up to what is said on paper (<3hours). I am using it when riding on an electric unicycle and therefore I have no handlebar to hold the remote, the Nyxel is lacking and important feature of the Matrix which allows to ride with the remote tucked into the helmet (and allows charging the remote with the helmet). I am not even sure the brake lights are working properly with the remote in my Pocket. It is cheaper than the matrix and reasonably priced. I like that you can buy an optional winter liner, but I am still looking for the option to upgrade from the non Quin version to the Quin version (it is possible to buy a Quin module separately or is it built to order only?).
Overall, a very good helmet that could have been great (I would have liked the ebike version with a visor).

First, thank you for replacong the control unit. I love this helmet with the remote controls. Its convenient, easy to use and definitely helps me be seen helps to focus other riders and drivers to my opresence.

not useful. given up trying to fit it into my helmet - very fiddly, especially with just one hand.

The helmet would be perfect without a stupid face shield. Flipping it up compromises the effectiveness of the front lights.

Fits perfectly nothing deranging a nice tour on the bike 🚲.

This fills a glaring need to help block the bright sun in your eyes. It is perfectly designed to Velcro attach into a LUMOS helmet. Love it!

Fit my helmet very nice. Good quality

Lumos Ultra E-Bike

Great Helmet!
wanted to personally thank K. the Lumos Support Team because he helped me with tracing the first order and replaced it with a new one because the carrier was not helpful with the delivery to Germany.

Lumos Firefly Charging Cradle

I bought wrongly. I should have bought the lights and the BRACKET. The picture was a little misleading making me think that it was a full set. Now I just have the bracket.

Just starting to use it for a week. The weight is reasonable and the ventilation was great. However, they informed me that this model does NOT have the EMERGENCY CONTACT ALERT should I fall. It was only available in another model.

Delivery slow and customer service slow when I requested a return.

Will be great under a different helmet. Will be returning Lumos helmet as it doesn’t pair with app. Customer Sevices is none existent

... der Visor könnte größer sein (mehr Schutz) und das Wichtigste: stabiler. Ich trage den Helm als Pendler jeden Tag, bei jedem Wetter. Aktuell hält ein Visor bei mir nur knapp ein Jahr, dann löst sich das Klettband am Visor (das am Helm hält bombenfest) und die seitlichen Laschen lösen sich auf und baumeln dann im Sichtfeld herum.
Aktuell kaufe ich noch nach, begebe mich aber so langsam auf die Suche nach Alternativen.

Quality construction. Great for biking after dark

Great products.