Reviews

Based on 5816 reviews
74%
(4322)
12%
(675)
6%
(335)
3%
(149)
6%
(335)
They are sending damaged helmets!

I have received damaged helmet. And they claim it was new. Since comply no refund no will of replacement. This is SCAM.

G
Charging Cable
Gio Toledo
Perfect

I received it.. great product

L
Ultra Bug Net
Lukas Merten
Should be not an option, please integrate this funktion in every helmet.

Does not fit 100%
It should be directly build in and not an option.

G
Winter Liner
Greg Dart
Best hands down

Best helmet I’ve ever bought thumbs up TY

L
Lumos Ultra
Le Gourmand
Nice Helmet!

Nice Helmet! Lights are Bright. Turn signals are a nice feature.

J
Lumos Ultra Fly Pro
John Bishop
Ultra Fly Pro helmet & rear light

Good features for price esp rear light & strap connector - very pleased. Only issue took 4 weeks to be delivered - had to chase & email is only available comms.

P
Lumos Ultra
Patti Spackman
Solid and good looking helmet

This is our second purchase, and Lumos did not disappoint. The fit and feel are great. The new design feels even better than the original kickstarter version. Always recommend Lumos helmets to our cycling buddies. We also travel internationally with these and onlookers are impressed with the helmet’s turn signal ability.

M
Lumos Ultra
Michał
They are sending damaged helmets!

Are you even real? No response, no warranty discussion.

Minis are the best!

I ordered these mini firefly lights when I ordered my Lumos helmet… I really love the many options in color.. all white or yellow or red….and rate if flashing… or they can just stay on! You can sync these lights with your helmet and can use the control button which also easily attaches to your bike to use as directionals they attach easily to your bike also! These lights are “mini” but powerful! I know that the cars and drivers and walkers clearly see me and know in which direction I will be going! I feel confident they definitely keep me safer on the road! I would definitely buy these lights and my helmet again.. excellent quality, easy app, and easy installations! Love them!

A
Lumos Ultra E-Bike
A. Uterhark
Still waiting for delivery!

Ordered and paid more than two weeks ago and still waiting for delivery!

yooo

everything fine, no woman no cry

P
Lumos Ultra
Peter M. E. Kliss
Schwacher Service.

1. Pairing ist nicht möglich. Ich besitze 2 Lumos-Helme, bei beiden funktioniert Pairing.
2. Sicherlich ist das beigefügte Print-Medium HINWEISE mehrsprachig, auch in deutsch. Allerdings ist die digitale GEBRAUCHSANWEISUNG nur in Englisch! Der deutsche Gesetzgeber fordert allerdings hier grundsätzlich eine Option für eine deutsche GEBRAUCHSANWEISUNG! Dieses Grundrecht wird hier definitiv NICHT erfüllt! Das ist ein NoGo!

Amazing Bike Helmet

I love my LUMOS bike helmet! Firstly it is a high quality helmet… which I know will protect my head if ever I should have an accident. I bought the LUMOS ultra helmet. It meets the US CPSC Saftey standard for helmets.. it has integrated turn signals, brake light, and headlight… as well as a visor! It has an adjustable turning gear located on back of the helmet so you can adjusted it perfectly to fit your head! The way drivers are easily distracted today they can absolutely see me and which direction I am choosing to go. I also purchased the LUMOS mini firefly lights which are so easy to install and come with a control which is also easy to install. These mini lights are very bright and can be white, yellow or red in color . You can sync them to the cont and helmet so you have automatic brake lights and additional al turn signals which you control. The ease and quality of all the equipment is outstanding… and it will even sync with your Apple Watch! Love love ❤️!

J
Lumos Ultra
Julie MacDowell
Love it!

This helmet is pretty cool! Fits comfortably and the lights are nice and bright. The turn signals are too cool! I’d highly recommend!

I
Charging Cable
Ian London
customer service

customer service handled my request very well

K
Lumos Ultra E-Bike
Kait Hilton
More Than I Expected

My wife and I have started biking to improve our health and I wanted helmets that were rated for ebikes. I didn't really look into the other features of the helmet as much, but the lights, the signals, the visor have all been incredible to have. I wanted the safety certifications but the features have been awesome.

R
Lumos Ultra E-Bike
Rodrigo Villani
Hasn't arrived yet

14 days and the helmet hasn't been delivered yet. I got an email asking for a review, so I'll say what I can for now. Hope I can update it later.

Lumos is using the slowest carrier I've ever experienced from China to Canada: 4PX. I purchased it on May 16th, it was only flying on the 24th (8 days later). Arrived here in Vancouver on the 25th, took 5 days on customs and only today, Jun 2nd, it's reported as out for delivery. It's 12:30 and I don't have it yet.

That's my experience so far. Hoping it's delivered in one piece and that it fits well. Lumos should sell locally here through Amazon or something.

E
Lumos Ultra
Elizabeth Pleve

Lumos Ultra

Great helmet and quality!

Haven't used the light much, but it is bright and easy to use. Charging is quick and lasts a while. I'm glad for the USB C.

Love the helmet not the customer service

I ended up going with a different brand. Great helmet but a little too big for my liking. Also customer service takes forever with non conclusive convos. Hopefully I can return this at some point.

P
Lumos Bike Light
Paul Honeywell
Excellent lights, but not the app!

The lights are very good - but the app is a pain as it will not now link to them and connect them with the helmet. That said, they seem to work ok.

T
Lumos Ultra
Thorsten
Perfect

This Helmut ist absolutely perfect.

Very nice light for helmet!

Quik and easy install love it!

E
Lumos Ultra
Erika Puvalowski
Functional Helmets & Lights

Great helmets, just what I needed and didn’t know they existed. Glad they showed up in the Amazon search results so I could research them more.